Is this a rental platform?+
No. Money never touches us or the host. Guests donate directly to a registered charity they choose. The stay is a gift wrapped in a donation — legally and emotionally different from a rental.
Who decides the donation amount?+
Hosts suggest a range per circle. Guests confirm or go higher. The suggested range scales naturally from Inner Circle (symbolic) to Open Circle (full market-adjacent).
What is LIFO?+
Last-In-First-Out: when you book short notice, the host reserves the right to release your dates if a higher-tier request comes in. You're warned before it happens — and most never see it.
Can I import my existing listings?+
Yes — paste your Airbnb or Plum Guide URL and we prefill the property. You still choose photos and the circle before anything goes live.
Is it really invitation-only?+
Really. Every member is vouched for. There's no search, no browse, no public profile — just links, from friends you already trust.
What happens if something gets broken?+
Every confirmed stay is covered by a partner home-share insurance policy — up to €1M in liability and €25k in property damage. We pay the premium; you pay nothing. And because guests are friends-of-friends, claims are vanishingly rare. Most accidents end with an apology, a bottle of wine, and a fixed lamp.
Which charities can my guest pick?+
Any registered nonprofit in the EU, UK, US, or Switzerland — about 1.2M organisations through our partners. As a host you can pin three favourites that appear at the top of the guest's list (the village school, the local nature trust, your friend's animal shelter). Guests can always override.
Is the donation tax-deductible for me as a guest?+
Usually, yes. Donations go directly from you to a registered charity, so you receive an official receipt in your name — deductible in most EU countries, the UK, US, and Switzerland subject to local rules. We surface the deductibility status of each charity before you confirm so you know what you're signing up for.
Can I revoke an invite or block someone?+
Yes, at any time and without a reason. Revoking an invite kills the link immediately — anyone mid-booking loses access, anyone with a confirmed stay keeps it (or you cancel with one tap and we handle the conversation). Blocking a person hides your home from them across the network, forever.
What does it cost me to host?+
Nothing. No listing fee, no commission, no booking fee — ever. We run on a flat 4% transparency fee added to the guest's donation, paid to the charity's processor. Your guest sees that line clearly before they confirm. Everything else goes to the cause.
How is this different from Airbnb or Couchsurfing?+
Airbnb is a marketplace — strangers, prices, reviews. Couchsurfing is free — strangers, sofas, kindness as currency. We sit in the middle: friends-of-friends only, no money for anyone but a charity, and a real bed (not a sofa). The point isn't a cheaper holiday — it's making generosity the side effect of one.
